Payment Privacy Policy
Effective: 1/1/2024
About us
At Fitch Electric, we are committed to protecting your personal and payment information. This Payment Privacy Policy explains how we handle payment data when you use our services and informs you about our payment processor, Stripe.
Payment Processing
All payments made through our website are processed securely by Stripe, a leading third-party payment processor. Stripe complies with the highest industry standards for data protection, including PCI DSS (Payment Card Industry Data Security Standards).
When you authorize a payment, Stripe may collect and process the following information:
•Credit card details (e.g., number, expiration date, CVV).
•Billing information (e.g., name, address).
•Transaction details.
•Device and browser information (e.g., IP address, operating system).
For more details on how Stripe collects, uses, and protects your data, please review Stripe’s Privacy Policy.
How We Use Your Payment Information
We use payment information solely to:
•Place pre-authorization holds for agreed-upon services.
•Convert pre-authorizations into charges upon completion of services.
•Process refunds or cancellation fees as outlined in our Terms of Service.
•Comply with legal, regulatory, and accounting requirements.
Data Protection
We do not store your full payment details (e.g., credit card number or CVV). These are securely managed by Stripe. We implement additional security measures, including encryption, to protect any personal data we collect.
Data Retention
Pre-authorization holds are automatically released by your bank or card issuer within 7 days unless converted into a charge. Any data related to completed transactions may be retained for legal and accounting purposes.
Changes to this privacy policy
From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.
Contact us
If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:
Fitch Electric Inc
7059 Commerce Cir, Suite B, Pleasanton, CA 94588
[email protected]